Privacy Policy

Updated:

Introduction

Diamond K Horses LLC (“we,” “us,” “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your information when you use our website and services, including SMS marketing, email marketing, appointment reminders, and website tracking tools.

This Privacy Policy discloses the privacy practices for https://diamondkhorses.com/ and applies solely to information collected by this website. The website, https://diamondkhorses.com/ is owned and operated by Diamond K Horses LLC (the website URL is https://diamondkhorses.com/; the company name is Diamond K Horses LLC).

By using our services or opting into our communications, you agree to this Privacy Policy and our Terms and Conditions.

Information We Collect

Contact information

We may collect your name, email address, phone number, and mailing address when you submit forms, book appointments, request information, or otherwise provide it to us. We only have access to/collect information that you voluntarily give us via email, website forms, or other direct contact from you.

Any information you submit through forms (e.g., horse inquiries, matchmaker forms, contact forms) will not be shared, sold, rented, or disclosed to third parties or affiliates for marketing or promotional purposes.

Communications data

If you opt in to messaging updates, we collect your messaging preferences and maintain records of consent and opt out activity related to SMS and email communications.

Usage and device information

We may use cookies, pixels, and analytics tools to collect information about how you use our website. This may include your IP address, browser type, pages visited, and interaction data.

  • Browser type and version
  • Device type
  • Pages visited and time spent on the site
  • Referring website addresses

Appointment and service data

If you schedule appointments or use our services, we may collect details associated with those interactions.

How We Use Your Information

We use your information to:

  • Provide requested services and customer support
  • Send appointment confirmations and reminders
  • Send email communications related to your request when you submit a form, request information, or otherwise contact us (you are opting in to receive emails about that request), and send SMS and email communications you have otherwise consented to receive (including marketing communications where applicable)
  • Improve our website and marketing performance using analytics
  • Maintain compliance records related to consent and opt-outs
  • Protect our business and users, including fraud and security monitoring
  • Match you with horses based on submitted preferences
  • Improve our website and user experience

We will use your information to respond to you regarding the reason you contacted us.

Unless you ask us not to, we may contact you via email or SMS (if you have opted in) in the future to tell you about specials, new products or services, or changes to this Privacy Policy.

SMS Communications and Opt-In

By providing your phone number through our website forms or other communication channels, you consent to receive SMS (text) messages from Diamond K Horses. These messages may include, but are not limited to:

  • Responses to inquiries
  • Horse availability updates
  • Appointment scheduling and reminders
  • Promotional or marketing messages (if applicable)

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties. Information sharing to subcontractors in support services, such as customer service, is permitted.

You must be 18 years of age or older to use this SMS service.

Message Frequency

Message frequency may vary depending on your interactions with us.

Message and Data Rates

Standard message and data rates may apply based on your mobile carrier and plan.

Opt-Out Instructions

You may opt out of receiving SMS messages at any time by replying STOP to any message you receive from us. After opting out, you will no longer receive SMS communications unless you opt in again.

Help and Support

For assistance, reply HELP to any message or contact us directly using the information below.

Cookies and Tracking Technologies

We use cookies and similar technologies to personalize your experience and understand how our website is used. You can control cookies through your browser settings. Some features may not work correctly if cookies are disabled.

We use “cookies” on this site. A cookie is a piece of data stored on a site visitor’s hard drive to help us improve your access to our site and identify repeat visitors to our site. For instance, when we use a cookie to identify you, you would not have to log in a password more than once, thereby saving time while on our site. Usage of a cookie is in no way linked to any personally identifiable information on our site.

You can choose to disable cookies through your browser settings, though some features of the site may not function as intended.

Links

This website may contain links to other sites. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information.

How We Share Your Information

We do not sell your personal information. We will not sell or rent your information to anyone.

We do not sell, trade, or rent your personal information.

We do not share mobile phone numbers, SMS opt in data, or consent information with third parties or affiliates for marketing or promotional purposes.

We may share information only in the following limited circumstances:

Service providers

We may share information with trusted vendors who help us deliver services, such as SMS and email delivery, customer support tools, scheduling tools, and analytics providers. These providers may only use information to perform services on our behalf.

To fulfill your request

We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request (e.g., to ship an order).

  • To comply with legal obligations
  • To protect our rights or prevent fraud

Business transfers

If Diamond K Horses is involved in a merger, acquisition, or asset sale, information may be transferred as part of that transaction. Any successor will be required to honor this Privacy Policy.

Third-party sharing (SMS-specific disclosure)

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Your Choices

SMS opt out

You can opt out of SMS messages at any time by replying STOP to any message. After you send STOP, we will send a confirmation message and you will no longer receive SMS messages unless you opt back in.

Email opt out

You can unsubscribe from marketing emails by clicking the unsubscribe link in the email (where available), or by contacting us using the information below.

Access and correction

You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us using the email address or phone number on our website:

  • See what data we have about you, if any
  • Change/correct any data we have about you
  • Have us delete any data we have about you
  • Express any concern you have about our use of your data

CCPA

In compliance with CCPA, a California resident has the right to request access to or delete personal data collected. If you wish to exercise your rights, please contact us below.

GDPR

Individuals may have rights under EU data protection laws in relation to your personal data, including the right to request access, correct, or erase personal information. If you wish to exercise your rights, please contact us below.

Your Rights

Depending on your location, you may have rights to:

  • Request access to your personal data
  • Request correction or deletion of your data
  • Opt out of marketing communications

To exercise these rights, please contact us using the information below.

Security

We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline. Wherever we collect sensitive information, it is encrypted and transmitted securely to us. You can verify this by checking for a lock icon in the address bar and for “https” at the beginning of the Web page’s address.

While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information.

Children’s Privacy

Our services are not intended for children under 13, and we do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.

Contact Us

If you have questions about this Privacy Policy, contact:

Diamond K Horses
Email: [email protected]

2645 S. 801 Rd. El Dorado Springs, MO 64744

View our Terms and Conditions